Frequently Asked Questions

You may select a course according to your skillset. You can find our more information on what each course entails through our ACE Certification Training page.

Absolutely not! The ACE Program is designed to allow you to start in whichever level makes the most sense for you and your skillset/knowledge level. However, the CORE exams will build in difficulty and use topics from lower levels, so be sure to review those topics.

ACE:L1 is for those beginning their networking journey.

Yes, you can download a course Blueprint from the top left side of each individual course page.

Create an account on Arista Academy – this is a quick and easy process. Select the course you would like to take. You can register and pay for your course directly within Arista Academy.  Depending on your payment choice, either a member of the SDN Pros team will reach out to you to finalize your order or it will be completed immediately.

Fill out the Contact Us form on our website. You will need to provide details of your booking and one of our team members will respond to you within 48 hours.

Yes. Please use the Contact Us form on our website and a member of our Sales team will be in touch.

Course recordings are for quality assurance only and cannot be distributed.

You can find details of all courses on offer through Arista Academy, simply create an account to access.

You may take a lower level exam or equivalent.

Yes, you will receive a digital badge and certification for passing a CORE exam. We use Credly for sending and maintaining all certifications. Certificates can be downloaded directly from Arista Academy.

Everything required to complete the CORE exam is covered in the course that made you eligible to take that CORE exam. Additional lab time can be purchased for extra practice if desired. You can find this in Arista Academy.

No. All Arista exams are lab-based exams (practical). This is meant to provide you with a more “real-world scenario” and test your knowledge and skills rather than your memorization of commands.

As a practical lab, you will have the choice of using CLI or CVP for the majority of your configuration. However, there are some specific tasks which will require one of them to be used; both must be known to be prepared.

ACE:L1 & CVP = 2 hours

ACE:L2, ACE:L3 & ACE:L5 = 4 hours

ACE:L4 = 5 hours

You absolutely may retake any CORE exam, however you must complete a waiting period before any retakes to ensure adequate time for restudy and preparation. We want you to succeed!

*14 day minimum qualifying period subject to approval from Arista Training. SDN Pros and Arista Training are committed to promoting a strong commitment to learning, growth, and academic excellence, whilst ensuring fairness and integrity throughout the entire evaluation process.

Everything is at your disposal (except another person to help you!): Arista’s course documentation and design guides, saved configurations from course labs, designs used from customer deployments, even whitepapers!

All CORE exams are pass/fail only. All tasks in the exam scenario will be required to be completed in order to pass.

Your CORE exam environment is the same as the lab environment you used in your training, so be sure to practice and be familiar with it.

Your CORE exam will be held via Zoom, with a proctor helping run and monitor the CORE exam. There will be an introduction to the CORE exam for all candidates in the main room, and then you will have your own breakout room and will not be distracted by others to complete your CORE exam.

Official Arista training must be completed before you are able to register for a CORE exam. This can be Self-Paced Training or an Instructor-Led Training Course.

You will access your CORE exam through Arista Academy. The exam course will contain a Zoom link and information confirming the time of your exam. Once you have joined the exam via Zoom, the exam proctor will send you all of the exam information you need before your exam officially begins. This information includes your lab link with exam scenario, exam scenario username and exam scenario password. The lab credential username and password are in the lab link.

Typically you will receive your results within 48-72 business hours. After passing a CORE exam, your Credly badge and certificate will take up to a week.

For all courses, you will have 120 hours of lab access to use for 90 days. You can purchase additional lab time if required. 

Check the lab link and make sure you have waited at least 20 minutes to allow time for it to provision. If you have, please restart the environment as CVP can sometimes hang in the startup process. After this, please reach out to a member of the team via our webchat or our Contact Us form.

You can reset your lab environment using the lab reset menu on the main topology page. You can also do the same within CVP, reconcile your switches, once completed remove all configlets except ATD-INFRA and BASE configlets. This will reset your switches back to the starting point of the lab.

Unfortunately we cannot pause them. If you have purchased a Self-Paced Training course you can activate your lab time when you are ready.

Your lab will shut down after 12 hours of running, or 3 hours of no activity, however you are able to restart it at any time.

If you have taken an Instructor-Led Training course, your instructor will be able to help during your class week. If you have purchased a Self-Paced Training course or your class has ended, then please reach out to a member of the team via our webchat or our Contact Us form.

No, however it will be accessible through your lab environment.

If you are taking an Instructor-Led Training Course, you will have access to your course the day the course begins through your Arista Academy Dashboard. If you have purchased a Self-Paced Training Course, once your order is completed, it will be accessible through your Arista Academy Dashboard.

Arista’s licensing does not permit downloading of any training, however you can view all of your training on Arista Academy.